RETURN & REFUND
1. What’s your return policy ?
2. How to return the order?
3. Why have I not received my refund even after the product was picked up?
4. Return Window Exceeded
5. Exchanging my product
6. Why has a return handling fee of ₹100 been applied to my order?
ORDER RELATED
1. How to place an order?
2. What are the different types of payment?
3. Can I change/modify my shipping address after placing an order?
4. How to cancel my order ?
DELIVERY RELATED
1. I still haven’t received my order. Where is my order?
2. Why is there a delay in the delivery?
3. My order got cancelled, why?
4. What is a split order?
5. Why did the attempted delivery fail?
6. What are the delivery options available and are there any charges?
OTHER QUERIES
1. Feedback/Suggestions
2. Collaboration with NEWME
3. Careers with NEWME
NEWME (Fraicheur Retail Private Limited)
First floor, #1545, Sector 1, 19 Main Road (opp to BMTC Bus depot, HSR Layout, Bengaluru, Karnataka 560102